The terms you accept before any booking.

1. Scope. These Terms apply to every appointment, consultation, case interview, workshop or engagement request made through www.tasees.sa, its booking page, email, WhatsApp or any other channel (a “Booking”). They are read together with the Website Terms of Use, the Professional Consulting & Advisory Disclaimer, the Pre-Engagement Protocol and the Privacy Policy & PDPL Notice (together, the “Website Documents”).

2. Who we are. T’ASEES (تأسيس) and Khaled Felimban Consultants (خالد فلمبان للاستشارات) are brand names used by Khaled Abdulrazaq Hussain Felimban, a freelance practitioner registered with the Ministry of Human Resources and Social Development in Management Consulting, Freelance Document No. FL-277586721 (the “Practitioner”). The brand names, including T’ASEES Consulting & Development, are not companies or separate legal persons. The contracting party for every Booking and engagement is the Practitioner in his own name, unless a signed agreement names another party. “Associates” means the independent consultants and assistants the Practitioner engages.

3. How a Booking is made. You make a Booking by choosing a session, ticking the two required acceptance boxes and sending the booking message that the Website prepares, on WhatsApp or by email. Under the Electronic Transactions Law, this electronic acceptance concludes the agreement for the session. If you book for an organisation, you confirm you are authorised to bind it, and both you and the organisation are bound.

4. Confirmation. A Booking is a request until we confirm it in writing. We confirm a Booking only if your message reaches us with the acceptance statement unchanged. We may decline any Booking, including after a conflict-of-interest check. If we decline, any amount you paid is refunded in full within five (5) business days.

5. Case interviews and introductory calls. A free case interview or introductory call is general information for discussion. It is not professional, legal, financial, tax or investment advice, it creates no client relationship, and you must not rely on it to make decisions. Do not share confidential information before a mutual NDA is signed.

6. Paid sessions. A paid session is one hour of oral advice, limited to the topic you gave when booking. It is based only on the information you provide during the session, without review of documents or independent verification. It includes no written report, study, model or follow-up unless agreed in writing, and it does not replace legal, financial, tax or investment advice from a professional licensed in that field. Decisions to act on the advice rest with you alone.

7. Fees, payment and cancellation. Paid sessions are charged at the fee shown at booking and are payable in advance. You receive an invoice for each paid session. Fees are shown in Saudi riyals on the booking page and in the booking message before confirmation, and are the total amount payable. VAT is added only if the Practitioner is VAT-registered when the Booking is confirmed, in which case the VAT amount is shown separately before confirmation. Payment is made by the method stated in the confirmation message, and a paid session does not take place until payment is received.

1. As a consumer, you may cancel a Booking and receive a full refund within seven (7) days of booking, by notice that reaches us before the session time (Article 13 of the E-Commerce Law). This right ends once the session has taken place.

2. After those seven days, you may reschedule or cancel with a full refund up to forty-eight (48) hours before the appointment.

3. Fifty percent (50%) of the fee is charged, and the balance refunded, in two cases: cancellation after the deadline in paragraph (2), and a no-show. A no-show means you do not join the session within fifteen (15) minutes of its start time and have given no prior notice.

4. Any refund due to you is paid within five (5) business days of receiving the cancellation request, by the original payment method where possible.

5. The Practitioner may reschedule a session on at least twenty-four (24) hours’ notice, or on shorter notice where an event beyond his reasonable control prevents the session. You may then choose a new time or a full refund.

6. A business day is Sunday to Thursday, excluding official holidays in the Kingdom.

To cancel or reschedule, write to info@tasees.sa.

8. Work beyond a session. Written reports, models, frameworks and ongoing advice are provided only under a signed engagement letter, Master Services Agreement or statement of work, which then governs that work. The Practitioner’s brand and design work is advisory, and he does not produce design work. He does not prepare feasibility studies as a general service. None of these forms part of a paid session.

9. No financial or legal undertaking. A Booking or a session creates no guarantee, investment undertaking, funding promise or other financial commitment by the Practitioner or any Associate towards you or any third party. You remain solely responsible for your own decisions, costs, investments and dealings with others.

10. Associates. To the maximum extent permitted by law, any claim arising from the Website, a Booking or a session may be brought only against the Practitioner, within the limit in Article 11, and not against any Associate personally. This does not apply to fraud, gross negligence, a harmful act, or any case where the law makes a person personally liable. Nothing in this Article limits the Practitioner’s own right of recourse against any Associate under the agreement between them.

11. Limitation of liability. To the maximum extent permitted by the Civil Transactions Law, the Practitioner’s total liability arising from a Booking or a session is limited to the fee you paid for it, and the Practitioner is not liable for indirect or consequential loss. Article 173 of the Civil Transactions Law applies: nothing limits liability for fraud, gross negligence or a harmful act.

12. Complaints. If you are dissatisfied with a session, please tell us in writing within sixty (60) days so that we can try to resolve it. This does not limit any right you have under the law.

13. Your obligations. You will give accurate information, attend on time, behave professionally, and not record any session without the written consent of everyone present. We may decline or cancel a Booking that breaches these Terms or the law.

14. Indemnity. You indemnify the Practitioner and the Associates against claims, losses and costs arising from false information you provide, your breach of these Terms, or your unlawful use of the Website.

15. Record of acceptance. The Website stores nothing. Your acceptance, the version of the Website Documents and the time of acceptance (Riyadh time) are written into the booking message you send. You agree that this message is evidence of your acceptance, in accordance with the Electronic Transactions Law. We keep the messages we receive.

16. Changes. We may update these Terms. Each Booking is governed by the version stated in your booking message.

17. Governing law, disputes and language. These Terms are governed by the laws of the Kingdom of Saudi Arabia. The competent courts in Jeddah have jurisdiction over any dispute. They are issued in Arabic and English; in case of conflict, the Arabic text prevails.

Issued in Arabic and English. In case of conflict, the Arabic text prevails. النسخة العربية